HRIS Specialist in University Park, FL at First Watch

Date Posted: 4/14/2021

Job Snapshot

  • Employee Type:
  • Location:
    8027 Cooper Creek Boulevard
    University Park, FL
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
  • Restaurant
    •First Watch Corporate Office

Job Description

The Company

We are First Watch – a high-growth restaurant concept serving made-to-order breakfast, brunch and lunch using fresh ingredients. We have built our brand on our commitment to operational excellence, our “You First” culture and our culinary mission centered around an innovative menu that is always fresh and evolving. These foundational brand pillars have resulted in strong consumer demand and operating performance. First Watch was recognized as Nation’s Restaurant News’ top Consumer Pick in the breakfast category as well as the coffee category for its Project Sunrise coffee program in 2019. It was also named one of TripAdvisor’s Best Restaurant Chains for 2019 and one of Business Intelligence Group’s Best Places to Work in 2018. We have grown from grown from 148 restaurants in 2014 to 400+ restaurants in 2021 across 29 states. In 2017, First Watch became majority owned by Advent International, a leading private-equity firm with $54 billion in assets under management.

Job Summary

The HRIS Specialist is responsible for maintaining the integrity of employee data in the HRIS systems and support the growing HRIS function. This role partners with the HR team and Operations leaders to ensure that changes are processed in the system in a timely manner throughout the employee’s life cycle. The HRIS Specialist will also be responsible for handling day-to-day system and process administration, troubleshooting issues, providing end-user support, initiating compliance-related action items, performing data uploads, handling routine reporting needs and assisting with Human Resource projects and processes.

Essential Job Duties and Responsibilities

The essential functions in this job description are not all-inclusive of this position’s duties and responsibilities. Regular and reliable attendance is required. This role reports out of the Corporate office in Sarasota, Florida.

•Accurately process all employee changes in the HRIS system such as new hires, transfers, status changes, terminations, etc. in a timely manner.
•Support the Operations & Talent Acquisition teams by posting (and closing) hourly restaurant openings on company job boards.
•Maintain data integrity in the HRIS system throughout the life cycle of employees.
•Ensure appropriate approvals have been obtained on employee change forms prior to processing employee information/changes in the HRIS system.
•Accurately maintain reporting relationships in the HRIS system to support HR processes and initiatives.
•Ensures system compliance with data security and privacy requirements. Manages permissions, access, personalization, and similar system operations and settings for HRIS users.
•Provides basic technical support, troubleshooting, and guidance to all HRIS end users.
•Troubleshoot and submit tickets for any HRIS related technical issues and serve as a liaison to the HRIS vendor.
•Serves as liaison between HR, IT, external vendors, and other stakeholders for HRIS projects; support the execution of system changes and participate in all aspects of system testing.
•Perform HR related mass data changes and uploads as needed.
•Responsible for generating various reports and correcting errors in the HRIS system as needed.
•Identify opportunities for automation, validation and self-service to improve efficiency and data integrity.
•Maintain knowledge of legal requirements and government reporting regulations affecting HRIS functions and ensure policies, procedures and reporting are in compliance.
•Produce and set up reports for HR compliance, audits, ad-hoc/custom requests and alerts for HR and business leadership needs.
•Develop user procedures, guidelines and documentation to train staff members, managers, and new system users on HRIS.
•Manage and participate in special projects and other duties as assigned.


•Associate degree in business or related field.
•2 years of experience in an HRIS or related HR support role with a national, multi-unit organization.
•Intermediate/advanced Microsoft Office product skills.
•Demonstrated knowledge of HR functional operations and HR information systems, principles, and practices.
•Knowledge and demonstrated skill in data and database management methods and practices.
•Ability to handle confidential information and be sensitive to personal situations.

Additional Info:
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.