First Watch Server in Knoxville, TN at First Watch

Date Posted: 10/15/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Knoxville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/15/2021
  • Restaurant
    First Watch - Bearden Hill

Job Description

Description:

First Watch - Your Daytime Cafe!

First Watch is the fastest growing Breakfast, Brunch, and Lunch concept in the country with over 400 units. 

Franchised by locally owned Capstone Concepts, LLC

8 franchised locations in Tennessee and one under construction in Asheville, North Carolina. The Asheville location will be opening in the fall of 2021 at the Biltmore Village.

 #capstoneconcepts

Our Mission: At Capstone Concepts, LLC, we lead, develop, and care for each other so we can take care of our guests.  

Our Motto: Trust. Serve. Lead.

Our Philosophy: We are a hands-on team that believes integrity comes first. Our customer focus, management controls, and relationship drive our growth and build successful brands.

We are looking for team members! 

The Server should create a dining experience that encourages the guest to return. In addition, the Server: 

  • Welcomes guests after they are seated. 
  • Exhibits professional attitude and presentation per our appearance and dress standards. 
  • Knows the menu, including ingredients and prices. 
  • Where appropriate, explains specials, and makes recommendations to guests. 
  • Takes orders for food, and effectively communicates with Kitchen staff to ensure that food is promptly and properly prepared for guests.
  • Performs all table service functions with a commitment to guest satisfaction. 
  • Anticipates the needs of guests. 
  • Demonstrates “service” attitude with other staff and customers. 
  • Performs assigned side work and rolls silverware.
  • Assists team members as necessary. 
  • Assists in maintaining the service station during the shift, and busses tables, seats guests, hosts, takes to-go orders, and assists with maintaining FOH cleanliness. 
  • Accurately reports tip income on a daily basis. 
  • Performs other duties as assigned.

Requirements:

Must be 18 years of age.

Weekend Availability Required

Must have reliable transportation

Alcohol Server Permit may be required for some locations

Essential Physical Requirements: 

  • Walk and stand throughout the entire shift. 
  • Continuously reach, bend, lift, carry, stoop, and wipe. 
  • Regularly lift up to 50 lbs.
  • Frequently wash hands. 
  • Regular and predictable attendance. 
  • Moderate exposure to extreme temperatures. 
  • Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance. 

Knowledge and Skills: 

  • Must be able to effectively communicate with customers, management and coworkers. 
  • Must possess basic math, reading and writing skills. 
  • Must possess basic computer skills. 
  • Must be able to make change. 
  • Must be multi-task oriented. 
  • Must have knowledge of workplace safety procedures. 
  • Any and all certifications when applicable.

Additional Info:

Benefits:

  • Never have to work a night shift! 
  • Competitive pay 
  • Health Insurance
  • 401k 
  • Paid vacation 
  • Excellent training. 
  • Opportunities to advance. 

Equal Opportunity Employer. All employment decisions are based on merit, qualifications, and abilities. We do not discriminate in our employment opportunities based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, citizenship, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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